Communication is culture and culture is communication. That's first. Know that how you communicate is as important as what you communicate and work on it! Be positive! The climate of your sphere of influence is affected by how and what you communicate.
Know that successful coaching can only happen in a culture of trust, honesty, care, acceptance, and courage.
Know your four choices of influencing behavior through consequences commonly known as the ABC's of behavior.
Antecedents -- Behavior -- ConsequencesThis order is out of whack!!!!!!! We got to get back to positive reinforcement!There are four types of consequences and they are typically prevalent in this order of use in our management world. (My opinion)
Extinction-an absence of something
Punishment-getting something you don't want
Negative-not getting something you want
Positive-getting something you wantHere they are in order of effectiveness:
Positive
Extinction
Negative
Punishment
Just as the Hersey Blanchard Situational Leadership model tells us that you can not jump over blocks, successful coaching can not happen without a solid foundation of improving people and processes. Improving processes is as much about helping people grow and develop as it is about being more productive. You have to challenge people and care about their maturity all along the way.
FIRST STEP.
Start working on relationships and concentrate on creating a healthy "caring" climate or culture within your sphere of influence.
Leadership is part of Coaching and Coaching is part of
leadership. With this in mind, here are some things to remember:
In the Book "Stop Managing, Start Coaching: How Performance Coaching Can Enhance Commitment and Improve Productivity", they suggest these criteria for creating excellence in a coaching environment:
Here are some web page links to resources on coaching
Coaching,
Mentoring and Managing
CORPORATE COACHING INTERNATIONAL,
LLC
What is coaching in a business
context?
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like to subscribe to our FREE Training Newsletter?
Fast
Company Magazine
Future
Leadership Through Managed Experience
Coaching programs
COACHING/FACILITATING
Articles On
Coaching and Coaching "Assessment" Quizzes
"Motivation
Through Coaching" by David L. Dotlich and Peter C. Cairo of CDR International
Leadership that Works
Psychologists Coach
Executives to Help Businesses Thrive
This list of four rules of coaching can be found at this link: Coaching: The Key to Performance Improvement, by Katie Davis and Patrick Malone
Here are the essential rules of coaching:
1. Set expectations. Clearly state your expectations
and goals and explain why they're desirable both for
the individual and the organization.
2. Observe performance. Observe and determine the
performer's needs in these areas: knowledge of
what to do, skillfulness at execution, willingness
and confidence level, and any barriers limiting
performance.
3. Coach. Execute appropriate improvement methods
in incremental stages: giving advice, coaching for
direct skill-building, creating challenge and inventing
better tools or removing barriers to performance.
4. Measure and evaluate the result. Compare all behaviors
to results and results to goals. Raise or lower
targets based on the performer's current competence
level.
"Putting
The One Minute Manager To Work" is an excellent read to help you
form your coaching skills. I recommend the Audio version of the book,
as you can use it in the car over and over to help remind you of what you
should be considering when coaching others.