CERTIFIED PUBLIC MANAGER PROGRAM

FLORIDA CENTER FOR PUBLIC MANAGEMENT

THE FLORIDA STATE UNIVERSITY

CONFLICT MANAGEMENT/RESOLUTION = NEGOTIATION

A BIBLIOGRAPHY OF SELECTED PUBLICATIONS

Cohen, Herb. You Can Negotiate Anything. Secaucus, New Jersey: Lyle Stuart Inc., 1980.

Dana, Daniel. Conflict Resolution: Mediation Tools For Everyday Worklife. New York, New York: McGraw-Hill Companies, Inc., 2001.

Donaldson, Michael C. and Mimi Donaldson. Negotiating For Dummies. Foster City, California: IDG Books Worldwide, Inc., 1996.

Fisher, Roger and Scott Brown. Getting Together: Building Relationships As We Negotiate. New York, New York: Penguin Books, 1988.

Fisher, Roger, William Ury, and Bruce Patton. Getting To Yes: Negotiating Agreement Without Giving In. Second Edition. New York, New York: Penguin Books, 1991.

Karrass, Chester L. Give And Take: The Complete Guide To Negotiating Strategies And Tactics. Revised Edition. New York, New York: HarperCollins Publishers, Inc., 1993.

Karrass, Chester L. The Negotiating Game. Revised Edition. New York, New York: HarperCollins Publishers, Inc., 1992.

Kindler, Herbert S. Managing Disagreement Constructively: Conflict Management In Organizations. Los Altos, California: Crisp Publications, Inc., 1988.

Likert, Rensis and Jane Gibson Likert. New Ways Of Managing Conflict. New York, New York: McGraw-Hill Book Company, 1976.

Nierenberg, Gerard I. The Art Of Negotiating. New York, New York: Pocket Books, 1981.

Pickering, Peg. How To Manage Conflict. Third Edition. Franklin Lakes, New Jersey: The Career Press, Inc., 2000.

Scott, Gini Graham. Resolving Conflict: With Others And Within Yourself. Oakland, California: New Harbinger Publications, Inc., 1990.

Scott, Gini Graham. Work With Me: Resolving Everyday Conflict In Your Organization. Palo Alto, California: Davies-Black Publishing, 2000.

Ury, William. Getting Past No: Negotiating Your Way From Confrontation To Cooperation. New York, New York: Bantam Books, 1993.

Weeks, Dudley. The Eight Essential Steps To Conflict Resolution: Preserving Relationships At Work, At Home, And In The Community. New York, New York: Jeremy P.Tarcher/Putnam, 1992.

Weiss, Donald H. Conflict Resolution. New York, New York: AMACOM, American Management Association, 1993.

Wisinski, Jerry. Resolving Conflicts On The Job. New York, New York: AMACOM, American Management Association, 1993.

Howard M. Rasmussen

Revised 8/15/01