The following are the responses are team came up with for the above captioned worksheet.

        Members of our Team:  Laura Rand, Teresa Bach, Diedra Jones and Edna Bryant

        List at least 5 values that good problem solving groups have.

        1.  Respect
        2.  Honest
        3.  Accountability
        4.  Commitment
        5.  Trust

        For each of the 5 values above, write a short paragraph explaining the value's meaning to your group
        (principles of good groups).

        1.  You may not agree with a person, but you respect their opinions, input and point of view.  Don't
        violate their space.

        2.  The group must be able to be honest with each other both as an individual and as a group.  This
        value brings integrity, maturity and an overall positive atmosphere to the group, producing desired
        performance.

        3.  Be able to be responsible for the job you have agreed to do as a team.

        4.  Sticking with your product until you reach your goal.

        5.  Believing in your group and its capabilities.
 

        For each of the values and principles developed above, list specific team behaviors and practices
        that would insure the principles are implemented day-in and day-out.

        1.  Listen, acknowledge, hear them out, reflect and try to understand.  Treat as a human
        being/person.  Agree that it is O.K. to disagree.
        2 .  Being upfront and open with truthful facts, with no hidden agendas.  Willing to admit mistakes.
        3.  Meeting deadlines, taking initiatives, ownership (standing behind your product), accepting failure.
        4.  Dedication, attending meetings, willing to put in time needed.
        5.  View each member as an asset, see the positive in people, confidence in the ability to confide.

List at least 5 values that good problem solving groups would have?

    1. Respect
    2. Commitment
    3. Trust/Loyalty
    4. Integrity/Responsibility
    5. Innovative

For each value, write a short paragraph explaining the value's meaning:

    1. Listen to each other, allow each person their own opinion, treat each person equally, no name calling, etc.
    2. Everyone does their part, wants to be part of the group, wants to be part of the project,   understands the projects importance.
    3. Trust others to do their part, trust in confidentiality, what is said in the group, stays in the group, have trust in their experiences, knowledge, abilities. Trust their commitment to the group and the project.  Support each other.
    4. Make the group better as a whole, use good judgement when talking or making decisions.  Do what you say you're going to do. Do your best.
    5. Be creative, open to new ideas, think "outside the box", no idea is "off limits"; don't make fun of ideas or people.

For each value, list specific team behaviors that would insure the principles are implemented.

    1. Each person receives equal time for participation.  Be a good "listener", come prepared.  Meet as a group, not without each member present during discussion relevant to the project.
    2. Active participation, provide input. "Do your part".  Allow them an "out" if they don't want to be there (find someone else to take their place on the team).
    3. Show the respect, don't share (private) information with other people.
    4. Do your best, tell the truth.  Do your part, show up to meetings, follow through, participate, give quality work.
    5. Do research, brainstorming, listening, testing ideas, provide constructive feedback.
 
 
 

 Things We Have Learned So Far:

1. Goals and objectives and mission of team should be clear and concise.
2. Authority and resources of team should be clear at onset of team formation.
3. Management must support the team and its ownership.
4. Team members must have feeling and ownership.
5. Team must be right size—not too large or too small.
6. Someone should be trained to be a facilitator to keep the team on track
7. The team should establish clear ground rules up front.
8. Team diversity, i.e., personality, is a necessity for team to be productive.
9. Team must value and respect one another’s ideas; any conflicts should be kept at a non-personal level.
10. Must ensure that all members of the team are involved.  Don’t let one person dominate.
11. There must be an orderly process established for solving problems.
12. An agenda should be established to make sure all tasks are accomplished.
13. There should be high expectations by all members to reach the goal.
14. There must be shared objectives by all team members to reach the goal.
15. All team members should strive to be good listeners.
16. Team members should understand all issues so as to be able to participate.
17. Need a team leader; however, there are no bosses—leave rank at the door.  Each person becomes part of the team.
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Please submit your CPM outside requirement work on "work process improvement" to the Davis Award
Panel.  You can find a nomination form on the web page: http://www.floridataxwatch.org/

Don't Forget to visit the CPM Web Page for our schedule:  http://www.fsu.edu/~cpm/
Visit Sterling's webpage to see how other organizations improve: http://www.floridasterling.com/

Don't forget to read Improvement Driven Government and to write the application.  Also, look at the comp Exam and begin that process also.  I hope to hear from you again soon.  Send me an E-mail.