EDUCATION:
Ph.D. Organizational Communication, The Florida State University, Dissertation title: "Relationships Between Interpersonal Communication Competence And Learning In Management Development Training With An Experiential Learning Approach", April, 1998
M.P.A., Human Resource Management emphasis, The Florida State University; Action report title: "Recruiting and Retaining the Professional Nurse: An Organizational Development (OD) Approach", April, 1990
O.D.L., Organization Development and Leadership certificate program. Eighteen hours of graduate course work in organization development and leadership at The University of West Florida
M.B.A., Management/OD Emphasis, The University of West Florida, April, 88
B.S., Systems Science (Business Option), Accounting Emphasis, Management Minor, The University of West Florida, April, 86
A.A., Management Emphasis, Okaloosa-Walton Community College, April, 82
TEACHING EXPERIENCE:
The Florida State University
Senior Management Trainer; FSU FCPM Certified Public Manager Training
Program, Current
Group Dynamics and Leadership (Team Building) COM 4448, Fall
1992
Business fundamentals for communication majors COM 4930, Spring
1990
Business fundamentals for communication majors COM 3930, Fall
1990
Sallie Mae Corporation, Fall 1992
Business Communication COM 3930, Fall 1992
Guest Teacher-Facilitator:
Facilitated experiential activities for various courses in The Department
of Public Administration and The College of Communication, The Florida
State University, 1989-1992, Dealt with issues of empowerment, power,
culture, personal styles, intra/interpersonal communication, intercultural/
interracial relations, interpersonal groups, team-building, learning styles,
trust, closure, visioning, chaos, etc.
Graduate Teaching Assistant: The Florida State University
Quantitative Methods, COM5312, Spring, 1992
Contemporary Human Communication, COM3120, Summer, 1990
Graduate Lab Instructor: The University of West Florida
Computer Operations, All semesters between 1985-1987
RELATED EXPERIENCE:
Sterling Examiner, Executive Office of the Governor's Sterling Council, 1999-Present
Senior Management Trainer/Consultant; FSU FCPM Certified Public Manager Training Program, 1998-Present
Conference Planning Committee Member; FGTC and FLGTC , 1995-1998
Curriculum Revision Associate; FSU FCPM Certified Public Manager Training Program, 1993-Present
Associate Consultant/Trainer; Lampl\Herbert Consultants Inc., 1993-1995
Organizational Management Associate; FSU FCPM, 1990-1992
Strategic Plan Research Assistant for Florida's Cancer Control and Research Advisory Board, July, 1990
Research Assistant; FSU Institute on Aging, 1989-1990
House Intern for the Florida House of Representatives, 1988-1989
Assistant Business Analyst, Pensacola Small Business Development Center, 1987-1988
Quality Control Representative, Pensacola Airport, 1987-1988
MEMBERSHIPS:
American Society for Training and Development (ASTD)
American Society for Public Administration (ASPA)
Florida Society for Certified Public Managers (FSCPM)
PAPERS AND PRESENTATIONS:
"First Break All The Rules, A Book Review"; Conducted a presentation
on "First Break All The Rules" for the
2000 Association of Utility Trainers Conference at The Hilton Riverplace,
Jacksonville, Fl., in June, 2000
"First Break All The Rules, A Book Review"; Conducted a presentation
on "First Break All The Rules" for the
2000 AACPM Conference at The Tradewinds Resort, St. Petersburg Beach,
Fl., in June, 2000
"Generation Xpectations"; Conducted a presentation on Generation X Issues
for the
2000 AACPM Conference at The Tradewinds Resort, St. Petersburg Beach,
Fl., in June, 2000
"Opening Orientation Sessions"; Conducted two opening participant orientations
for the
2000 Florida Sterling Conference at The Coronado Springs Resort, Walt
Disney World, Fl., in May, 2000
"Generation Xpectations"; Conducted a presentation on Generation X Issues
for the
South Florida Society of CPM at FIU, Miami, Fl., in March, 2000
"Generation Xpectations"; Conducted a presentation on Generation X Issues
for the
North Florida Society of CPM at Tallahassee, Fl., in Janurary, 2000
"First Break All The Rules, A Book Review"; Conducted a presentation
on "First Break All The Rules" for the
South Florida Society of CPM Annual symposium at Firn Park in Ft. Lauderdale,
Fl., in September, 1999
The Florida State University, Dissertation title: "Relationships Between Interpersonal Communication Competence And Learning In Management Development Training With An Experiential Learning Approach", April, 1998
"Community Building Session"; Co-conducted the opening community building session and the closing for the 1993 Southern Organizational Development Interest Group's conference at Timber Ridge, Mableton, Ga., in January 1993
"Empowerment: A Power Shift"; An interactive seminar co conducted at the annual SCA conference in Atlanta, October, 1991
"Using Data Flow Diagrams to Capture Process: Practicing OD with Scientists"; Presented at the ODI Annual Information Exchange, May, 1991
"Nursing Shortage Beyond Shortage: Vol.V., Nursing Personnel in Florida", 1990, Technical paper co-contribution conducted under contract by FSU's Institute on Aging with Florida's Health Care Cost Containment Board (HCCCB), 1990
"Integration into a New Organizational Culture: A Tool/Recipe Box for Empowerment"; FSU Communication Colloquium, June, 1990
"Organizational Development in the Health Care Field"; Southern Organizational Development Interest Group (SODIG) Newsletter, May, 1990
"An OD Approach to the Recruitment and Retention of the Professional Nurse:" Presented at the ODI Annual Information Exchange, May, 1990
"Recruiting and Retaining the Professional Nurse: An OD Approach" Action Report for M.P.A. Degree, FSU, April, 1990
"Entering a New Organizational Culture: A Tool/Recipe Box for Empowerment"; Co-presented at the annual SODIG meeting in Athens Georgia, January, 1990
"Dysfunction in the Work-place" Co-presented at the ODI Annual Information Exchange, May, 1989
BUSINESS AND PUBLIC SERVICES/WORKSHOPS:
Facilitated "Issues Concerning Leading and Facilitating Public Meetings," A process oriented program exploring task and process issues of public meetings. This two day experiential workshop on how to run meetings was delivered to upper middle managers from the Department of Environmental Protection February 1 & 2, 1995
Facilitated "Issues Concerning Leading and Facilitating Public Meetings," A process oriented program exploring task and process issues of public meetings. This two day experiential workshop on how to run meetings was delivered to upper middle managers from the Department of Environmental Protection June 13 & 14, 1994
Facilitated "Governmental Pursuit," A process oriented program review that summarized a four day training conference with an experiential methodology. This hour and a half experiential review game summarizing the FCPM Level VIII Graduation program was delivered to 99 upper middle public managers from various departments of the State of Florida in May, 1994
Delivered "Styles and Leadership In Getting the Job Done," An experientially oriented training program exploring issues concerning work allocation. This one day workshop, delivered to 23 field office managers, explored delegation, planning, and feedback in the context of self discovery of personal styles, leadership styles, and basic assumptions. Delivered to the Department of Labor and Employment Security, Region I, May, 1994
Facilitated "Issues Concerning Leading and Facilitating Meetings," A process oriented program exploring task and process issues of meetings. This two day experiential workshop on how to run meetings was delivered to 37 upper middle managers and program trainers from the Department of Environmental Protection in November, 1993
Facilitated a Florida Society For Certified Public Manager's reception. This involved a Co-facilitation of "Diversity Bingo" and facilitation of a team building activity with 45 participants in this professional organization, September, 1993
"Diversity: Communicating Across Cultures"; Co-presented at the 1993 State Human Resource Development/Personnel Management Conference in Orlando, August, 1993
"People and Technology: A Team Oriented Approach"; An Experiential workshop focusing on team building. Co-presented at the 1993 State Human Resource Development/Personnel Management Conference in Orlando, August, 1993
"Intercultural/Interracial Communication"; A workshop in the Focus On Women Series to be co-conducted for the City of Tallahassee in July, 1993
"Diversity From Self to Group"; A program co-conducted at the Annual Graduation of the Certified Public Manager's Training Program in Orlando, April, 1993
"Building A High Performance Team"; Program Number Two of a workshop series on Total Quality Management (TQM) and Continuous Improvement, Center for Professional Development, FSU; February, 1992
"Bridging the Communication G-A-P with Organizations of Mixed Memberships"; A one day experiential workshop co-delivered to the Green party through the Center for Participant Education, FSU, February, 1992
Meeting Facilitation for Florida's Cancer Control and Research Advisory Board, Orlando, July, 1990
Assessment of Organizational Communication, Pot Metal Restoration Company, Tallahassee, Spring, 1990
"Team Building", Health and Rehabilitative Services in Pensacola, Summer, 1988
PROFESSIONAL INTERESTS:
Information technology, organizational change, organizational communication, organizational development, organizational culture, organizational behavior, team-building, Sterling Council, web based training, quality, and experiential learning